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MyChart Help Desk Information


Frequently Asked Questions


Should you have any questions regarding the clinical information available through MyChart, please contact your provider's office. For technical or usage questions, e-mail MyHealthRecordHelp@hshs.org or call the MyChart Help Desk Toll Free at 866-312-5023.
MyPrevea Help Desk Information


Frequently Asked Questions


Should you have any questions regarding the clinical information available through MyPrevea, please contact your provider's office. For technical or usage questions, e-mail MyHealthRecordHelp@hshs.org or call the MyChart Help Desk Toll Free at 866-312-5023.